Quote Originally Posted by Snubby View Post
There covering their butts, if they would take the all these discolored rods and send out replacements at no cost to the customer other then shipping they would stand to lose a pretty penny I'm sure. They probably consider the flaw purely cosmetic and don't think they should take a beating on it, just leave the customers to go pound sand. We get about 500 canebreakers beating down there door and we may get some answers..! I got a great deal on all the rods I bought thru an individual, it does leave a bad taste in my mouth though, some of these companies just flat out refuse to admit fault and eat their mistake, too many to name now days!
^^^^^ And that my friends is why I choose BnM Poles. Their customer service is Unsurpassed, and their willingness to support EVERY Crappie fishing organization that asks of them, as well as the multiple models of poles for every style of crappie fishing, keeps me going back to them. I’ve tried several of the Flash In The Pan brands, but BnM’s Customer and Community SERVICE makes me proud to do business with them.


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