Ive never had to use their CS either. In fact ive never used CS for a reel ever in my life, i repair them if they break or just replace them. Buy from Amazon so you can get a replacement if it comes broken somehow.. but piscifun are good reels, especially the carbonx. They sponsor bass and walleye pros now, and i have not heard much bad about their reels at all. I personally really like mine.
As for made in America, not many options there. Even the couple that do claim it, all the parts are from china, korea, or japan
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