My pump went out on me as well. All I have to do is call them and get a replacement? I can't remember what I did with my pump as it stopped working. Would I need to return the broken one? Thanks for the info!
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Mine quit after only a couple of uses.
I just contacted them about a replacement and received this reply...
Thank you for your inquiry.
I'm at work & will try this out tomorrow...
Perhaps this will help others as well.
Beav
Thank you for your inquiry.
It is possible that your pump needs to be jump started -
With a fresh set of batteries in the pump turn the toggle switch to the ON position. Once on, turn the small white gear (located on the back right side of the pump, above the battery housing) counter clockwise for 30 seconds to a minute. This should allow your pump to begin running.
If this does not allow the pump to run, please file a warranty claim on our website. I have provided a link to the claim below:
https://www.engelcoolers.com/warranty-support.html
Regards,
Engel Support Team
Last edited by Beavz; 01-31-2018 at 04:08 PM. Reason: double statement
Just Steve thanked you for this post
I know the Engel live bait coolers have a good reputation. I'm seriously thinking about getting one but wonder if they would be better than the bait well in my boat with the oxygen system I have. Any thoughts?
Glenn,
I'm not sure if "better" is the word. I think there are a few things to look at when considering it versus your bait well
1. How close is your baitwell to where you fish from (front of the boat, back of the boat). The Engel is portable and you can sit it right next to you.
2. You have the ability to store minnows for a longer period of time. If you purchase minnows and place them in your boats bait well then come in for the day but plan to keep your minnows, you need to ensure the water in the baitwell stays fresh and the oxygen system is working which, in turn might run down the battery in your boat. Put a cover on the boat and the baitwell might rise in tempurature. With the Engel, you can pull it out, easily put fresh water in it, and tend to it easier. We use an electric plug in fish tank aerator when at camp or in a hotel. This cuts down on worrying about running out of battery juice!
Just a few things to look at.
As a tournament angler, we have backups for everything. We carry multiple units with us in the truck based on our needs and the size of minnows and amount we are purchasing. We do carry spare batteries with us because it is tough to keep track of when the last time we purchased them. We also carry the AC plug in so we can plug in to our boat auxilary port. Additionally, we also carry a spare pump. Although we have not seen issues with any of our pumps, we simply cannot take the chance.
I have OCD "Obsessive Crappie Disorder"Glenn54 thanked you for this post
Thanks for the quick response. I do like the idea of portability. My oxygen system is actually a small tank with regulator and diffuser stone so I don't have to worry about batteries. I think I'm going to get the small Engel live bait cooler.
I have the 30 and love it. It keeps my minnows fresh and ready in the brutal MS heat. I can always leave it in the boat and use a smaller container to portage the minnows from the bait store. Actually this has not been a problem for me because of the handy shoulder strap, but I'm a bigger guy that can tote a load. I also use a 12-volt aeration system that I installed in my boat, instead of the one that comes with the unit.
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19
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bought 13 qt today 19 too big for me as i never fish 2 days in a row