Disappointed with Barlows service

[GCD]

Placed an order for jig eyes, prism tape, and plastic grubs 9 days ago and still haven't recieved my order. I know it should be here today or tomorrow, but I expected better service than that.

Is this typical with this company? Has anyone had better or worse service from Barlows?

I doubt I'll be a returning customer.

[gabulldog]

no thats by far not what i have seen with them i norm get mine in 4 days

[PBUG2009]

i put a order over 600 bucks..and had it in 4 days...never that long they are good, i would at least call them and ask them when it shipped

[shipahoy41]

They and Jann's Netcraft are pretty reliable. Call them.

[PBUG2009]

crazyangler is the same way will have it in 4 days and you order enough you get some free goodies also...very nice to deal with..

[skiptomylu]

I have ordered a lot of times from them, but it has not been so much the last 2 years as I mostly order from other places. However not knowing if things changed or not I can tell you usually I had good service from them.

I am just as happy with the service from Bob Marriott's too, but my last order did take longer than I expected, but also think part was my fault because I knew there was a couple things that they didn't have in stock, but were expecting soon and I wanted it all. So it took longer than I expected, but they were waiting on things to come in. Now If I was in a hurry and told them no, send what you have it would have been different. Since my order was over $100 shipping is free and I did make sure this would apply to this order so that is why I think they held off shipping.

Both of the business have always had good service IMHO, but I also know that things can happen to make them look slower than they need be.

Crazy Angler also has showed to have great service, but if I tell him to hold off until he gets something I want then it's totally on me as to when I get it. I know anything I want that he has comes fast.

So in short I wouldn't chop off any of these places because of one order that may have taken a little longer than I hopped for. I know that most of my orders I would rather them hold it for a few days if that means they will be able to fill it all. Even so I want my stuff as fast as I can get it if it's a hot need and then I would just tell them please don't hold any of this waiting for things to come in as long as it's something I don't need right now.

I also know Danville has great service, but when their orders get backed up a bit, the stuff will not be fast. Like right now they are running 3-4 weeks behind, but when they are caught up you get your order very fast.

I guess it's just something we need to ask if we really need something really bad??? If we need it bad enough are we willing to pay for shipping them separate? I mean if you are ordering things I would think you need or want it all???

Just the way I look at this stuff so don't take it to heart and it's just what I think about service and sometimes them holding off sending it will help save me a few bucks on shipping then I would also call that good service. Some will just send what they have and you would have to re-order the tings they didn't have at that moment.

Skip

[bugman]

I've placed several orders with them and have had nothing but great luck and am very satisfied with their service,may have been a mix up somehow.

[snake River]

yes it takes about that long for me to receive my orders from them. we've had no problems with them at all I would make contact like suggested above to see what they say to you but they are real reliable.

[creekslick]

Always great service for them.

[DavidP]

I was by there last week and they had a help wanted sign posted on the door. Bob retired a few weeks ago so they are having to cover the walk-in traffic from folks in the back where online orders are processed.

Just think it be a temporary problem with staff shortage as Barlows has always had great service in the 32 years I have shopped there.