Thread: Rookie issues with depth readings

I do not own Lowrance but by looking at your pics did you try turning down your sensitivity or adjusting it at all?

Well, I figured it out... (no thanks to Lowrance's terrible customer support).

I need to own up to this one. Dunce cap on.

The transceiver was upside-down.

In my defense, I looked out on the Internet to learn the orientation as the user manual (which is digital, not printed), doesn't include any information on it. Found a YouTube and just copied what the presenter did. I bet he had some pretty funny looking screens like I did. But, I should have looked at it. It was perfectly horizontal, just upside-down. Thing is, it "kinda" worked.

Flipped it - night and day difference.

I'm a bit surprised that:

0) there is no printed material in the box / with the transceiver to explain orientation. and, it's not in the manual for the head unit. and, there's no indicator / sticker on the transceiver "THIS SIDE DOWN"

1) the software doesn't autodetect what's going on and suggest that there could be a transceiver problem

2) "technical" support at lowrance doesn't have this in the call script, or in a troubleshooting guide or a video that's easy to find.

Felt I needed to own this one and also post iit in the event that someone else was seeing this kind of thing.