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Thread: Got my 998C HD SI today

  1. #1
    Join Date
    Apr 2004
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    Default Got my 998C HD SI today


    Great deal and fast service from BBG. Have it 95% installed, unfortunately H/B shorted me the transducer mounting hardware. Gave H/B a call and was going to have to wait until next week for the hardware. Gave Brian a call at BBG and he is sending the hardware out overnite shipping. big thumbs up to Brian for going above and beyond to satisfy a customer. Greg, at H/B if you are reading this, I'm very disappointed in H/B's customer service, they should have been the one's getting the parts out.

  2. #2
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    Feb 2011
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    Ron,that was fast service and a great deal, mine came today also,and I think everything is there,just too hot to try out now with all this medicine. BBG has great service and great deal.
    God Demonstrated his love for us. Romans 5:8

  3. #3
    Join Date
    May 2007
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    Shellback,
    If the Humminbird CRC folks could not ship it out until next week than it must be because we ran out of it.
    Greg Walters at Humminbird
    [email protected]
    I help because I can

  4. #4
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    Quote Originally Posted by Humminbird_Greg View Post
    Shellback,
    If the Humminbird CRC folks could not ship it out until next week than it must be because we ran out of it.
    They could ship it the next day, but I wouldn't have received it till next week. The C/S rep wasn't apologetic at all regarding the unit missing parts. When you buy a unit like a 998, you would expect better. BBG had no problem shipping one out overnite at his cost. Humminbird wanted me to pay for overnite shipping. H/B screwed up, not BBG. i think H/B owes BBG for stepping up to the plate and satisfying a customer.

  5. #5
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    let us know your opinion in the units down image quality.

  6. #6
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    Quote Originally Posted by Shellback View Post
    They could ship it the next day, but I wouldn't have received it till next week. The C/S rep wasn't apologetic at all regarding the unit missing parts. When you buy a unit like a 998, you would expect better. BBG had no problem shipping one out overnite at his cost. Humminbird wanted me to pay for overnite shipping. H/B screwed up, not BBG. i think H/B owes BBG for stepping up to the plate and satisfying a customer.
    I understand now. Deborah will see your post so I will allow her to doubt provide feedback to the Humminbird CRC management about this.
    Greg Walters at Humminbird
    [email protected]
    I help because I can

  7. #7
    Join Date
    Nov 2011
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    I called Brian about 5 times before I made my purchase , when Im ready for another Hes the Man im going too .
    If You Aint Fishing, You Aint Living!!!!!

  8. #8
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    Feb 2010
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    shellback

    glad i was fishing the post and found this one. PM was sent to Brain last night about a 898, fast to get back to me and with what I've been reading the one to deal with on any unit.

    should have mine ordered first of the week....until then, living vicariously through others

    Have had a ton of Q but I'm finding them from alot of reading old post and replies. hope to join in on some of them soon.

  9. #9
    Join Date
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    it's a good one

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