I think that too often we (myself included) are quick to bash someone if we're not happy with their work and don't give atta-boys to the good guys enough!! Just had a real good deal with Mark Nelson at Triangle Trolling Motor in Raleigh. Had been looking to replace my motor for a couple of months. Went to a couple of places and found out they really didn't know what they were talking about!! Ran into Mark at the Bass Expo couple of weeks ago and didn't take long to see that he did. I called him back on Monday and made a deal. Took my boat down Friday afternoon and picked it up Sat after lunch. I'm happy-- he did what he said - when he said - for what $$ he said.