Thread: BAD CUSTOMER SERVICE

must have some new top executives??

Originally Posted by day dreamer

A ranger bass boat trailer burns up wheel bearings call all over find out that you can only get it at the dealer. Then here comes the deal 3-4 weeks before they are going to build me an axle. Really 3-4 weeks.I cant believe it takes that long.

Is that them axles using oil and not grease?

I would look into putting another company's axle assembly under it. Gotta have something out there that fits it.

If this is a new rig, check to see if a loaner trailer is available.. Never hurts to ask

This boat is a 94 model boat with grease pack wheel bearings. It has an original 2" drop axle 3500 pound capacity theres the problem. To get a staright axle for that much weight is 2 week wait ( special order) CRAP. This started out to just help a guy broke down out. Now I find out this boat is Garmin electronics boat out of kc But 2 days hunting and arguing over a axle.

It never fails when you try to do someone a favor and it turns into a nightmare.

Is it a torsion axle?

Nope spring ride. I have an axle now straight axle 1" wider than factory we are putting it together the customer needs the boat. Garmin delievered an axle this morning. they are needing to test some new equipment out so they can have it on the shelf at Christmas.