Bought the 4 stroke motor last month and haven't been able to start it more than 3x. Called Mercury support and asked for advice: unless the manual was followed to the T, I had to go to a Mercury dealer that had service - in this case under warranty.

Of the 10 local dealers with service, either NONE returned my call left on their answering machines or in the case of one dealer, said he wouldn't have the time to look at it. Finally one place said he could fit it in August 19. It's not as if the motor needs major repair, just maybe a tweak to find out why it won't start.

New gas, upper and lower unit oil levels fine, new spark plug that came with the motor. I did smoke some after the last start. Not too thrilled with Mercury though I did once own a 90 hp that worked great on my bass boat for decades until ethanol gas killed it.