I was referring to the big nut on the side where you put in the fluid, not on the jack, but under the little motor. Channellocks work fine for that. That's where you can get to the fluid.
As for the top of the cylinder, it calls for a special spanner, but you could make one with a 1/4" thick strap and two small bolts that are properly spaced and will fit the holes. A couple of long shinny punches might even work, with Aero Kroil penetrant.
As posted before, rebuild kits can be bought, but the fluid flush trick worked for me.
BTW, you did good to walk away from those clowns that tried to pick your wallet!