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Thread: Great Customer Service

  1. #1
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    Default Great Customer Service


    If you folks want to deal with top notch service, i had a good experience with Crappiecove.com

    I ordered some jig heads, and they didn't have all that i ordered in stock, not a big deal to me really, things happen. The cost was removed from my order, and the remaining inventory was shipped to me quick and without issue. Fast forward a couple weeks and i get a phone call from them, an actual person, asking if i wanted to purchase what they were out of stock on initially and they would ship them to me for free!!

    When i received my purchase, there was a hand written note on the receipt thanking me for my business and apologizing for being out of stock initially.

    I don't know about your neck of the woods, but for me, that is top notch service. I encourage you fishermen to try them out.

    Tightlines...
    Likes SuperDave336, MCG1, RogerA, NCkenner, Herewego LIKED above post

  2. #2
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    Very nice. Sounds like they like to earn your business.
    Bob

  3. #3
    BuckeyeCrappie's Avatar
    BuckeyeCrappie is online now Super Moderator * Crappie.com Supporter * Member Sponsor
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    Thanks for sharing your experience with us! Good customer service is a rarity these days…
    “If your too busy to fish, you’re too busy!” Buddy Ebsen
    PROUD MEMBER OF TEAM GEEZER
    (Billbob and “G” approved!)
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    https://heavenornot.net/

    heavenornot.net

  4. #4
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    I have been to the shop a few times. Certainly nice friendly folks
    The love for fishing is one of the best gifts you can pass along

  5. #5
    NIMROD's Avatar
    NIMROD is offline Crappie.com Legend - Kids Corner Moderator
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    Top notch customer service not as common as it once was. Good deal .
    Moderator of Beginners n Mentoring forum
    Takeum Jigs

    Likes wannabe fisherman LIKED above post

  6. #6
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    how totally unusual in this day and age , just WOW in fact , might have to look them up .....very interesting
    sum kawl me tha outlaw ketchn whales

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