I’ve bought from them many times probably within last year being the latest. They are great to do business with.
Just thought I’d check, heard mostly good stuff
Thanks
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I’ve bought from them many times probably within last year being the latest. They are great to do business with.
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I have. I'm no longer a fan. I'll buy from anyone that has what I need but I can't remember the last time I ordered from them that there wasn't a mistake. I'm okay with mistakes. I'm not okay ordering 3-4 packs of a color, and the same order being different runs of the 'same color', and not being warned ahead of time. I've gotten a few things that were mislabeled as well. When I called to inform them of the mistake, I was told "that can't be right, we don't even sell that color", when informing them of what color was actually in the package.....when in fact I also had multiple packages of said color, from THEM.
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I have had a number of mistakes on my orders from them but never had a problem with them making it right.
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Thinking back I do think out of the many orders I have done with them there was one mistake but they made it right asap. I will continue to do business with them.
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They aren’t the best on size either. Their medium really is more like extra small,,,I don’t like that when paying so much for chenille,,, it’s useless to me when a size doesn’t match what I’m tying
They've always made it right but I didn't like having to make that call after every order, and eventually just lived with it. Had a similar conversation with a fellow that regularly posts in some of the FB groups and he was experiencing the same things. I'll still order from there but you better believe it's for unique colors I can't get elsewhere or anything remotely close.
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