Thread: talked to a HB engineer today

Has anyone just asked for their money back? If I was having as much problems as some of seem to have, I believe that's what I would try.

Originally Posted by talltimber

Has anyone just asked for their money back? If I was having as much problems as some of seem to have, I believe that's what I would try.

No refunds.

We can use the unit as is. "As is" ain't what we bought. SI is a useful tool. We can't get our money back, but we can complain. It is our only negotiating tool at this point. It will be a fine unit if and when everything is working properly.

Originally Posted by jaxsprat

While computer was still broke down this AM, I called Hb & spoke with a engineer asking about -SLOW GPS-- Yes everybody is aware of the problems some folks are having & it has been passed on up the ladder. As it is now out of his/departments hands when or what, & things take time. Priorty lists have to be followed.................So is the glass 1/2 full or 1/2 empty???,-- come to think about it I didn't see a bottom in it.

I guess we will haveta start calling. The SI Yahoo chief postette is deleting posts about the Slow Response now. Says he don't work for Humminbird, but I bet he gets gratuities..... He must be a lobbyist.

Originally Posted by Cane Pole

No refunds.

We can use the unit as is. "As is" ain't what we bought. SI is a useful tool. We can't get our money back, but we can complain. It is our only negotiating tool at this point. It will be a fine unit if and when everything is working properly.

I see. I can understand your frustration. It's pitiful when a

company won't stand behind their product.

One of those was on my wish list....along with a Terrova trolling motor...but after reading the problems...I will take a wait and see approach. Good luck to everyone on resolving this problem.

Y'all must remember: this society put men on the MOON...problem is, I don't know that Humminbird had anything to do with it. "Houston, we have a problem."

aj

Arkie John

Y'all must remember: this society put men on the MOON...problem is, I don't know that Humminbird had anything to do with it. "Houston, we have a problem."

I only wish their office was in Houston as I will be bout 50 miles north of there next week & would gladly take the time to go say a few words. :p

They are aware of the problem. Quit your xxxxx and enjoy what plus's the SI can do for you. I paid $2K just like some of you for my 997 and knew what I was buying when I did. If you didn't, that's your fault! At least they WILL fix the problem!
Some people you just can't please.