Thread: Humminbird 597ciHD Help

Make sure the unit has the latest software.... Restore unit defaults....if unit is set to fresh water, change to saltwater shallow.... You also need to change unit to advanced, under the setup tab...

The first thing to do is make sure it is seated completely into the mount and snapped in. Some times they look in but not all the way. It will get enough power to turn on but not good enough connection for ducer to work. If that dosnt work, dis assemble the mount, remove cables and install power and transducer straight into unit. Be warned with cable out of mount the power cable can be reversed and installed. If you do that it will not power up, just reverse and reinstall.

Thanks for the suggestion will try and see if I can get it to work, only 33 hours on the Unit kinda frustrating!!

i have the same unit, i hate it. does the same with me. i have tried new transducers as well as my u2 on minkota. i finally took it off my boat. it worked great for about a year then went to crap. I have updated software and it still is pile of junk.

Originally Posted by quadlee

i have the same unit, i hate it. does the same with me. i have tried new transducers as well as my u2 on minkota. i finally took it off my boat. it worked great for about a year then went to crap. I have updated software and it still is pile of junk.

Exactly, Mine has 33 hours of time on it, I always took the head off during non-fishing months and kept it stored in my home. What is more aggravating is the non-support from Humminbird, 20 minutes on hold, get some young girl who sounded like she was 18, and was completely clueless as I tried to explain what was happening with the unit. I'm done with Humminbird, time to switch to their competitor.

There used to be a couple of Humminbird reps who would respond here to help out, but haven't seen any posts from them for a long time. We also have had lots of praise for their customer service department. Has their service really gotten poor, or could OP have hit them on a bad day? I would certainly try another call....

I also had bad experience with humminbird with a 999 with less then a year of not much fishing on it
did just like wmac62 did called factory and after a long wait got a smart mouth yongun that didn't know nothing but send it in.
took over 3 weeks to get it back == without any explanation of what was wrong with it or what they did to it so kinda POd at
hummingbird too. after paying big bucks for their product you would expect better then I got from their reps.

Here is a good site to sign up on for Humminbird help and info. They have a section on the 5,6,7 series units as well.

Humminbird Side Imaging Forums - Index

Also go to BassBoatCentral. They have sections on just humminbird. Lot's of good reading over there.