Ordered a new rod

[ready2fish]

I decided it was time for another rod so i went with a b&m rod and called to order it from Grizzly. I'm not wanting to stir up anything or mad but the guy that took my order sounded like i was a inconvenience for calling, i even had to call back since i felt i was being rushed for a grizzly catalog.

Was this a bad day for that person or is this common.

[crappieseeker]

I have never called their service before, but I have ordered from them and I was pleased very much with my order. Sorry to hear you had issues

[frank lawhead]

Does,nt sound like the Grizzly I order from--Been orderin for years and they have always been great to me--

[talltimber]

I don't know. Sometimes people don't always see the big picture, myself included. Sometimes people have bad days, myself included. Sometimes people are just ******, again, myself included. Suck it up and drive on. :D :D

[Squall Line]

I try my best to pick the people who want and appreciate my business. I recently had a very pleasant call with MONK, and he will get my future business. When I an able to buy again.
If someone made me feel unconvertible when I want to spend my hard-earned dollar$. I would just HANG THE HECK UP, and send them a NASTY e-mail.
I would have never continued with the order that you placed with them !

[GCD]

Call them back and cancel your order and explain why! You're not an inconvenience.. you're their bread and butter!!!

[Sandwich Maker]

Grizzly has always been good to me and I'm sure they'd like to know about any customer problems. Chances are they'll have a record of your order and may very well be able to pinpoint who the person was. I know, as a business owner, I appreciate people letting me know about poor service.....gives me a chance to correct it. My bet is that Louie will make it right with you.

[yikess]

Grizzly has always been good to me and I'm sure they'd like to know about any customer problems. Chances are they'll have a record of your order and may very well be able to pinpoint who the person was. I know, as a business owner, I appreciate people letting me know about poor service.....gives me a chance to correct it. My bet is that Louie will make it right with you.

+1 in talking to Louie. He would want to know.

[olduckhunter]

every time you pick up that rod you will remember that phone call. you'll wind up hating that rod and probably in a weak moment throw it in the lake. then your problems will be over. let us know how deep the water is and what lake and where.



old

[RCC]

I like a B&M.If it breaks, just go buy another for $4.95 at the local Walmart.




My dealings with Grizzly Jig have always been great. I guess everyone can have a bad day occasionally.