I wanted to ask if anyone had experienced anything similar. Two weeks ago I asked Digitaka if it would be possible to cancel my recent order. I didn't think it would work, besides, I didn't know if the package had already left with the courier (though I did not have shipping confirmation). To my surprise, they responded quickly and said they'd retrieve the package from the courier. That same night, they followed up saying the courier would have it back to them in a couple of days and they would refund immediately once the package was in their possession. Well, it's been two weeks and couple of recent emails from me inquiring about the status. No response or refund. I'll give them a benefit of a doubt and will wait longer, but how much longer can I wait before involving PayPal?