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Thread: A little satisfaction

  1. 11-03-2017, 11:46 AM #1
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    Default A little satisfaction


    Finally, a new trolling motor on its way. Come to find out the steering motor has rust in it, but all the seals were good. This is the second steering motor that has had the same issue. Just wondering if anyone else has come across this before.
    2016 Lowe st 175 merc 60 4 stroke, helix 9 si / helix 9, terrova us2 with link, drift master rod holders . I fish because the voices in my tackle box tell me to, and who am i to argue
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  2. 11-03-2017, 12:05 PM #2
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    Glad they finally stood behind their work. In March I had issues with a new Terrova and they had a new one to me in 2 days.
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  3. 11-03-2017, 12:32 PM #3
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    Glad they are going to replace it and do the right thing.

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  4. 11-03-2017, 12:43 PM #4
    Prater4586
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    Good to hear, maybe you will be back on the water in a few days!
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  5. 11-03-2017, 02:02 PM #5
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    Thats good news.....took them long enough to decide to do that tho

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  6. 11-03-2017, 02:13 PM #6
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    Back in business! I don't think you're going to have much trouble this time. I have only talked with a few people that have ever had a problem with them.

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  7. 11-03-2017, 03:46 PM #7
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  8. 11-03-2017, 05:45 PM #8
    Slabprowler
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    Glad they going to put u a new one on! Peace of mind hopefully!
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  9. 11-04-2017, 06:40 AM #9
    CrappieFlopper
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    Quote Originally Posted by lowe175 View Post
    Back in business! I don't think you're going to have much trouble this time. I have only talked with a few people that have ever had a problem with them.

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  10. 11-04-2017, 09:28 PM #10
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    Did you have to send them a letter from a lawyer to get them to replace it, or did they finally decide that 27 days in the shop in a year was enough to warrant a replacement?

    That's still not appropriate "customer service" to me. You should have had a new one about 25 days in the shop eariler.
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