Thread: Order Wait Time? How long is too long?

Being the sole owner of a part-time business myself (and doing most of the work as well), I try to get things done quickly and in the time frame that I give to someone. That being said, as much as I try to do this the best that I can, I have slipped a few times myself. Typically this does not happen on PayPal orders as there is a constant reminder there to "Print a Shipping Label". I guess with that being said, before I moved forward to filing a complaint with PayPal or the BBB I would make every effort to contact the company (e-mail, text, phone, etc.) and get a response. If a call is made by phone, please leave a message to them. I have had people say they called 3 or 4 times and I never returned their call. They may have been correct, but I am not calling every number back that shows up on my phone. I will return a call if a message is left.