I just ordered the 36v with charge on the run, thanks Impulse for the discount. I had decided to order the Nex Gen - same set up. Pricing was good, the website told me all the things I wanted to hear. Tried to check out (3) times with a credit card - no luck. Called to place the order - No Answer.... the phone rang out and disconnected. I can just imagine trying to contact someone there for support or warranty - NO WAY!!!!