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Thread: helix 7 SI rebooting

  1. 08-30-2021, 09:39 AM #1
    crappie curt's Avatar
    crappie curt
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    Default helix 7 SI rebooting


    wife bought me said fish finder last December I put it on pontoon in January and used it when we set some brush fast forward to August on vacation and when I turn on and it gives me my normal 3 options page

    1) normal
    2) demo
    3)diagnose mode

    when I hit the button to run normal it reboots itself and goes back through start up again and back to giving me the 3 option page again if I hit the demo mode it goes into demo mode you see running at stores and runs with no stoppage if I hit the diagnose it does go into that mode with no issues . while I was in diagnose mode I did see a voltage reading of 0.0 so I hooked up brand new battery to system with same results including the voltage reading of 0.0 . any ideas ?



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  2. 08-30-2021, 08:24 PM #2
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    rnvinc
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    Default

    Test 1 : Remove any map card and test ...

    Test 2 :
    Boot the unit in Demo mode
    Press Menu twice to get into the main Menu
    Cursor over to the Setup tab
    Cursor down to Restore Defaults
    Cursor right to activate Restore Defaults
    Test operation

    Test 3 :
    Boot the unit in Demo mode
    Press Menu twice to get into the main Menu
    Cursor over to the Setup tab
    Cursor down to Format Nav directories
    Cursor right to activate Format Nav directories (any waypoints saved will be deleted)
    Test operation

    If the issue persists - the unit will have to visit Humminbird ...

    1-800-633-1468

    Rickie
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  3. 09-01-2021, 11:03 AM #3
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    crappie curt
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    Quote Originally Posted by rnvinc View Post
    Test 1 : Remove any map card and test ...

    Test 2 :
    Boot the unit in Demo mode
    Press Menu twice to get into the main Menu
    Cursor over to the Setup tab
    Cursor down to Restore Defaults
    Cursor right to activate Restore Defaults
    Test operation

    Test 3 :
    Boot the unit in Demo mode
    Press Menu twice to get into the main Menu
    Cursor over to the Setup tab
    Cursor down to Format Nav directories
    Cursor right to activate Format Nav directories (any waypoints saved will be deleted)
    Test operation

    If the issue persists - the unit will have to visit Humminbird ...

    1-800-633-1468

    Rickie
    good call Rickie took mapping card out of slot and it runs as it is advertised to run , does this mean that card is bad or new did new unit noticed card from another unit ? do I need to run test #2 ,#3



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  4. 09-01-2021, 07:17 PM #4
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    Quote Originally Posted by crappie curt View Post
    good call Rickie took mapping card out of slot and it runs as it is advertised to run , does this mean that card is bad or new did new unit noticed card from another unit ? do I need to run test #2 ,#3
    It sounds like the map card has become corrupted ...

    If the card is Navionics -Contact Navionics ...
    Contact us

    If the card is LakeMaster - Contact Humminbird ...
    1-800-633-1468

    Rickie
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  5. 09-01-2021, 07:19 PM #5
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    rnvinc
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    Test 2 & 3 are good “cleaning” measures ...

    But still be advised - Format Nav Directories deletes all waypoints ...

    Rickie
    www.podunkideas.com <--Click here
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