I know their service is the pits when it comes to delivery of the magazine. Most times I have to call them. Well I've been waiting for my fall issue which as probably been on the news stands a couple months. Called their customer service and their headquarters today. Guess what, the phones are out of service. Well hopefully they are belly up for good! I probably have a couple years left on my subscription, but I hope they never print another magazine. Only so much you can put up with.