This is Plats response. Doesn’t sound real good to me. I’m going to go by the post office this afternoon and then I’m sure I’ll have to contact PayPal.
“Thank you for your message.
OMG!
Once you receive the parcel and signed on it, it is very difficult to solve the problem actually.
However, please go to the post office and submit a damage report.
After doing that, please let us know.
We cannot help you without the damage report that is whay we ask the sustomers to check the contents in front of the deliverers.
Anyway, please try to submit the damage report as soon as possible.
We hope we will get your reply soon.
Thank you.
Best regards,
PLAT/Iwatsuka”
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