I've used the American Angler Saltwater edition since 2003 it's worked great for me.
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I've used the American Angler Saltwater edition since 2003 it's worked great for me.
I was researching while you were getting in touch with them. In what I found it appears they are owned by Ginsu the direct marketing knife company. Finally found a web site and email address. Sent them a email asking for info that looks like you already got. At least we will hopefully have info to pass onto others who might need it. I just wish I could find a couple of sets of new old stock blades. These new blades suck.
I used to resharpen mine, first I used the ceramic sticks that form a V using the left blade on the left side only and vice versa. That worked for a long time by just putting the edge on the blade, but finally they were too worn down to help much. Then I used a Worksharp and sharpened the left blade only on the right side and vice versa. This will work for a while but it eventually will wear the searates off. Hence why I ordered 2 new blades. I was unaware that the new blades aren't worth a crap.
Like Mack said, if you have never sharpened them the ceramic stones work pretty good. There are a couple of videos on YouTube on how to do it. Never used the work sharp but have been told it will work to some degree. Like he said you wil eventually wear them down. I thought about trying a Dremel tool and chain saw sharpening stone to work on the groves. But that seems like a lot of work for the result that you might get.
Well I got a response via email this morning. Here is the response with some contact information in the event someone needs it. And believe me, it was hard to obtain this contact information! It doesn't look like I'm going to get my knife back anytime soon, but we'll see.
Maria Melgoza <[email protected]>
Thu 2/21/2019 6:41 AM
Dear Sir,
Thank you for reaching out to us about your return. We apologize for the delay in processing your warranty claim however, there has been a back log causing overall delay in the process due to our recent move from Walnut Ridge, Arkansas to Harrison, Ohio. In addition to shipments being forwarded, which causes delay in our receiving packages, we also have been diligently working to set up, train new personnel, and organize our returns department in our new location to properly handle inquiries. This too has caused delay which has resulted in our less than exceptional customer service we strive to provide.
Your satisfaction is extremely important to us however, as our returns department works to catch up, we are unable to provide a specific time frame for the processing of your return due to being unaware of what stage of the process your return is at this time. If you can provide your email address or phone number, as soon as your return has been processed, we can immediately reach out to you to inform you of the determinations of your return and discuss all options with you.
We again, sincerely apologize for the delay and look forward to fulfilling you request as soon as possible.
We thank you for your understanding and patience as we re-establish our teams and departments in our new location!
Thanks again
Maria Melgoza
Customer Service Lead
Scott Fetzer Consumer Brands
A: 101 Production Drive • Harrison, Ohio 45030
P: 513.367.3304 F: 870-886-9162.
W: SFconsumerbrands.com
American angler for me but that bubba looks like my next one !
Just bought an American Angler with titanium blades. I really like it so far