Thread: LOWE'S Coustomer Service

I will start by saying it is better than best, today ---- Their policy is with the Reciept bring it back in 30 Days ... I Purchased A Hunter Ceiling fan with the Remote control for the Light and Fan speed, Hunter has Lifetime warranty on the Motor and 3 years on the Remote feature and LED light. The Light Module was an 8 inch Circle.. After Installation everything was fine about a week, when the Light stopped . We tried several things with Hunter Fans to remedy the problem with the Remote - IR Sensor - Pairing the fan with new controls ,, but nothing would make the LED Module work... The Fan is Built in China - Including the Light Ring. So far there had never been any problem --- there are ABSOLUTELY NO LED LIGHT MODULES IN THE USA. The way the Module is constructed the fan will not operate without the light Ring.. Defective part that Hunter could not replace.. I called the store where I made the Purchase -- took the Fan down and back to the store ... 5 days past their normal policy, but as I was trying the Warranty repairs the manager said they would refund the money then give me a 10% discount on any new Fan I purchased. The new Ceiling fan is doing its job and there is not a Light ring in the new fan --- Momma is happy -- I might get to go fishing.

That is why they sell extended Warranty -- Bring back policy. they hardly ever have something come back