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Thread: Disappointed

  1. #1
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    Default Disappointed

    Well our local Gander Mountain store is closing and has everything marked down. Went yesterday and picked up some stuff and noticed the St. Croix Rods. Hmmm, normally I never look at that stuff because itís just to much for me but I knew if I didnít buy one then I never would so I pulled the trigger and bought the Premier rod. I also bought a Pfleuger President XT and thought wow this should be my best outfit yet. Came home put reel on rod then line on reel. Tied on a jig and ready to take today. Soon as I got on the water and cast one time my heart sank. Tick, tick, tick, each crank of the reel. Something isnít right and I donít know what. I donít remember this putting line on. So the reel is bad or something. Several cast the little plastic nut holding the reel on rod starts coming loose. I tighten it up again but it just keeps working loose. At this point Iím completely ready to throw what should be my very nicest outfit in the lake. Heart broken to say the least. So what should I do? Anyone ever sent a reel to Pflueger for repair before? Both the rod and reel were the last of their kind. The deal I got makes it hard to just return and both should be under warranty.
    Has anyone had the problem with the nut loosening on rod before?

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    Send an email to Pflueger. They should have customer service. Slide down a steep log road hunting and parked my backside on a large rock. That action cracked one of the locks off of my leatherman super tool. I sent an email inquiring about repair. They asked my name and address and said they would find out what I should do about repair. Four days past withiut a word. Went to the mail box and inside was a package. A brand new Leatherman. I said that to say that in this day and age of tight market shares and social media that spreads bad news faster than a wildfire. Customer satisfaction is important to most companies
    :I would like to thank the builders of docks for giving me a place to fish and lose tackle
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  3. #3
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    Greasy wheels get greased , if you get an answer that doesn't satisfy the situation, keep.going
    sum kawl me tha outlaw ketchn whales
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  4. #4
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    "Greasy wheels"

  5. #5
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    "G" is offline Super Duper Moderator - 2012 Crappie.Com Man of the year & 2018 Crappie.com Decade of Exceptional Service Awards * Crappie.com Supporter * Member Sponsor
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    A lot of reels have a switch to turn the tick tick tick off.
    I have spent most my life fishing........the rest I wasted.
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  6. #6
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    Have several pflueger reels and one came up missing the round dust cover on the side. Contacted pflueger on the net and they only have some factory authorized service centers. And you buy spare parts for them from ereplacement.com. More than likely your most painless and least frustrating option will be to tear it down yourself and order any parts needed. Probably something simple. I know it shouldn’t be that way but that is the way it has been in my experience. Hopes this helps a little. That said, I do indeed like my pflueger reels.
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    I'm confused. Is the problem with the rod or the reel?
    Future moderator of the ďHelp Me! I'm A Grown Man Posting Selfies On The Internet!" forum
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  8. #8
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    Quote Originally Posted by "G" View Post
    A lot of reels have a switch to turn the tick tick tick off.
    That switch must be missing on mine.

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    Quote Originally Posted by deathb4disco View Post
    I'm confused. Is the problem with the rod or the reel?
    Both have issues. The rod has an issue with the nut loosening that holds the reel on and the reel has a tick tick tick every turn of the handle.

  10. #10
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    Quote Originally Posted by SuperDave336 View Post
    The rod has an issue with the nut loosening that holds the reel on ...
    Service-Warranty
    - St. Croix Rod




    Future moderator of the ďHelp Me! I'm A Grown Man Posting Selfies On The Internet!" forum

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