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Thread: Huge Thank You to Excel Boats and BRM

  1. #11
    Slabprowler is offline Crappie.com Legend * Crappie.com Supporter
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    Awesome looking rig! Glad everything went as should ! Congrats
    Too blessed to be stressed!

  2. #12
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    skeetbum is offline Crappie.com Legend - Moderator Jig Tying Forum * Crappie.com Supporter
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    Glad to hear of a good process in a situation that could have been a nightmare. Good product and good service after the sale.
    Creativity is just intelligence fooling around
    Likes BigRiverMarine LIKED above post

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    Keep us posted with picture's of the rigging out!!

  4. #14
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    Zman is offline Crappie Wall Hanger II * Crappie.com Supporter
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    Well that tells me what kind of boat to buy when I get ready for for a new boat Huge Thank You to Excel Boats and BRM


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  5. #15
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    "D" is offline Super Moderator and 2023 Crappie.Com Man of the Year * Crappie.com Supporter * Member Sponsor
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    Good post Doug. Best of luck with the new rig. Wet lines."D"

  6. #16
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    Glad to hear they took care of you. Purchased my boat from BRM, Bill is great to deal with.
    Likes rebranger, BigRiverMarine, Redge LIKED above post

  7. #17
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    Glad that's all behind you now Doug.... I know you said it's been wearing on you...mine is still parked in same place I put it just before duck season started...darn duck's!!
    "Guns have only two enemies rust and politicians."



  8. #18
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    Default Huge Thank You to Excel Boats and BRM

    Thank you so much Doug for the kind words in a not so good situation. Speaking after the fact, it’s sometimes a positive thing to have a problem just so you KNOW that everything you were told was the TRUTH, and not just a sales pitch. The hardest part of selling is making your customers realize how sincere you are. Most just think I’m a salesman instead of the honest person I Truly am. Even though you can’t please everyone, with testimonies like yours, it makes people realize how dedicated I am to MY customers and Their needs. Like I told you in the beginning, “I’m not after your Money, I’m after your Business”!!! There’s a huge difference in the two.

    Excel did EXACTLY what they were supposed to do in this situation also. Every company out there has a few issues from time to time, but how you handle those issues is what really counts!!! The Proof is in the pudding so they say, and you have had the opportunity to see the Proof in this unfortunate mishap!!! Kudos to Excel and there loyalty to their customers.


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    Thanks Slab, M R Dux, "G", wicklundrh thanked you for this post

  9. #19
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    I might add that this new color is much nicer than the white!! Beautiful boat Doug
    Likes "G", BigRiverMarine, M R Dux LIKED above post

  10. #20
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    Quote Originally Posted by Mike58 View Post
    I might add that this new color is much nicer than the white!! Beautiful boat Doug
    I like the tan also, but it will be harder to spot Doug on the lake. Unlike Wiskers and his purple boat that can be seen for MILES..
    Clint
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    Old enough to know better and way too old to care!

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