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Thread: Grizzly Jig

  1. #1
    Join Date
    Feb 2008
    Location
    Little Mountain, SC
    Posts
    3,852
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    Thumbs up Grizzly Jig

    Just wanted to share another story about the top notch customer service of Grizzly Jig!

    I ordered 3 replacement tips for some Pinnacle Vertex rods that I had on Monday. I recieved them yesterday afternoon with the box looking like this :

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    Needless to say only 1 of the 3 replacement tips were intact. One was broken and the other had the end eye bent all out of whack. I called Grizzly Jig today to let them know of the damaged contents. I was expecting to ship them back to them, but after giving them my name and looking up my order I was informed that two more were on the way. No questions asked! Now that's great customer service.

    Thanks Grizzly Jig...yall are top of the line in my book!
    Hooking up every chance I get!

  2. #2
    Join Date
    May 2008
    Location
    Tavares, Fl
    Posts
    10,995
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    Yep great guys. Placed an order with em again Monday at 4:30pm and it was in the mailbox waitin on me today. Thats top notch right there. Service like they display has gained me as a customer for life.

  3. #3
    Join Date
    Oct 2008
    Location
    Hazlegreen Alabama
    Posts
    681
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    Does grizzle have bnm pro trollers replacments I have 5 to replace
    James & April Linderman

    Vicious Tournament Team Members
    Southern Pro Pro Staff
    HI-Tek Rod Holders

  4. #4
    Join Date
    Apr 2008
    Location
    camden,tn
    Posts
    5,088
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    yeah,they have replacement tips for the protrollers
    Quote Originally Posted by Jameslin View Post
    Does grizzle have bnm pro trollers replacments I have 5 to replace

  5. #5
    Join Date
    Mar 2010
    Location
    Hartsville SC
    Posts
    2,119
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    Yeah my favorite store by far. They have alot of stuff thats not listed in the catalog as well. I called about some little cheap reels to go on my new spiderrigging rods and he ended up talking me into getting some other reels he had that were the same price just better quality. Thats customer service for ya.
    ,,,,,,,-------,,7777777,,,,,........99999...........www.catchcarolina.com

  6. #6
    Join Date
    Apr 2009
    Location
    S.w. Indiana
    Posts
    189
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    Nice!

  7. #7
    Join Date
    Mar 2007
    Location
    Prosperity,SC
    Posts
    325
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    Grizzly is were I get most of my stuff. Top knotch service and very LOW prices.

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