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Thread: Anybody know how to get an RMA# from Humminbird?

  1. 01-18-2022, 04:16 PM #1
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    CatFan
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    Default Anybody know how to get an RMA# from Humminbird?


    For out of warranty repair, they specifically say you have to call them for an RMA. I was on hold longer than an hour twice last week. Almost an hour so far today. Pretty irritating that it can’t be done by email.
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  2. 01-18-2022, 05:33 PM #2
    Dayne
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    Did you have the option to leave a call back number? I’ve done that and was surprised at the speed.
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  3. 01-18-2022, 05:36 PM #3
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    Quote Originally Posted by Dayne View Post
    Did you have the option to leave a call back number? I’ve done that and was surprised at the speed.
    Nope. Just listen to a Solix commercial and learn to spell Humminbird over and over.
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  4. 01-18-2022, 06:01 PM #4
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    They have an Email address in the contact information?
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  5. 01-18-2022, 06:40 PM #5
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    Quote Originally Posted by DockShootinJack View Post
    They have an Email address in the contact information?
    Yeah, but they specifically say they only accept email RMA requests for warranty repairs. And I emailed them with tech support questions three times in December without even an acknowledgement they had gotten the email. I’m not optimistic.
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  6. 01-18-2022, 07:02 PM #6
    Redge
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    I believe you.
    That’s not the customer service I used to get.
    So sad, that HB is falling down on the job.


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  7. 01-18-2022, 07:28 PM #7
    skeeter96
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    I had a really hard time getting through so I called as soon as they opened in the morning and finally got through. Remember they are on EST

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  8. 01-18-2022, 07:52 PM #8
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    I believe there Email has changes also. I've been communicating with them over the last few days regarding some Gremlins my Helix 12 has. Mine is still under warranty but this is the email address probably wouldn't hurt to ask a question

    Humminbird • [email protected]

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  9. 01-18-2022, 07:55 PM #9
    ultraslab
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    As mentioned call 1st thing in the morning. I had to today and was only on hold for a few minutes. Scott
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  10. 01-18-2022, 08:01 PM #10
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    They open at 7 Central Time you can get on the phone with them early you should have a pretty good chance

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