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Thread: Humminbird Helix 2GN Right Side Imaging Dark Screen

  1. #11
    Join Date
    Sep 2008
    Location
    West Ky
    Posts
    11,885
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    Did you try the Restore Defaults yet?

    Rickie
    www.podunkideas.com <--Click here
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    www.cornfieldcrappiegear.com
    ------------------------>> Pro Staff Sonar Advisor

  2. #12
    Join Date
    Mar 2007
    Location
    Pine Mountain, Ga
    Posts
    225
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    Rnvinc, I did not get a chance to play with my unit but I did find out that my unit is still under warranty until December. I’ll post any update from resetting to default. Thanks for checking on this ole guy.

  3. #13
    Join Date
    Jan 2019
    Location
    Las Cruces NM
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    77
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    My unit quit showing the temperature. Called Humminbird and while still under warranty, they sent me a transducer. Call them. They will help.
    It wasn't a transducer problem. Sent the unit back and with repairs and turn around I only lost 5 days without a unit.
    Likes KrappieKrane LIKED above post

  4. #14
    Join Date
    Mar 2007
    Location
    Pine Mountain, Ga
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    225
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    Here’s the latest update.
    After making contact with Humminbird and describing the side imaging issue and what I’ve already done to diagnose the problem by checking connections and cables, they want me to connect my G2N unit to the G1 transducer and see if the issue follows the head unit. Even though they are different transducers, the tech support stated it will function but not be a normal mega image. So this puts me into waiting for the weekend to check. Once it’s determined if it’s the head unit or transducer, a simple proof of purchase to show it’s still under warranty and they’ll take care of the issue.

    But on a bright side, I did invest into a G3N SI unit with the ole slush fund to put me back on the water sooner. And when the G2N unit is repaired, it will get mounted in the front with the G1 unit mounted in tandem at the console just for mapping. So I got that to look toward. Thanks to all the input and I’ll post any update on the final outcome with humminbird.
    Thanks BobB thanked you for this post

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