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Thread: Disappointed with Humminbird

  1. #1
    Join Date
    May 2012
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    Default Disappointed with Humminbird


    After two days of trying to speak with a human and being on hold with HB for over thirty minutes each time I finally got thru to someone. I ordered the wrong Ethernet cable from them that I wanted to return. The lady I spoke with told me they are not taking returns at this time due to the virus and to keep checking their website to see when they start accepting returns again. The cable cost me over one hundred dollars. I expected better customer service from them.
    I may be getting older but I refuse to grow up.

  2. #2
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    I think there are a bunch of companies not accepting returns currently.
    Likes tcounty, USMA65 LIKED above post

  3. #3
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    We’re not taking returns right now and our vendors aren’t either.


    Sent from my iPhone using Tapatalk
    Likes USMA65 LIKED above post

  4. #4
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    I can understand where HB is coming from right now not taking returns.
    Likes USMA65, need2befishin, Redge LIKED above post

  5. #5
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    They are just trying to protect there workers as I believe they should.
    Likes USMA65, need2befishin LIKED above post

  6. #6
    Eagle 1's Avatar
    Eagle 1 is offline Crappie.com Legend and Mississippi Moderator
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    Looks like they could send the right one and a shipping label to return wrong one at a later date . They could bill you until it's returned .
    Likes USMA65, silverside LIKED above post

  7. #7
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    UGH!!

  8. #8
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    Apr 2019
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    In this time of concern you can't be too careful , don't blame them abit ,don't think there warehouse is essential .

  9. #9
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    Leave the return in the box for a few days. Virus can't live on surfaces for more than a few days.

  10. #10
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    I think the idea is to stop shipping or potentially moving the virus around any more than necessary. Think of all the people involved and hands on just to ship one item.
    Likes WVSkip LIKED above post

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