Very well said and I agree 100%.Originally Posted by Crappie ChaserThere has been some mixed comments about B'n'M Poles on this board lately, so please let me help clear this up some.
Crappie.com is very proud to have B'n'M Poles as our sponsor because of their reputation of great products and great customer service. Their products have been tested and proven by tournament and weekend anglers of the Crappie USA Association.
B'n'M Poles is the world's only company whose product line is dedicated to the crappie fishermen, just like what this site is for. They are not here to just help us out, but we must help them out also. As avid crappie anglers on this board, our job is to help B'n'M Poles and other Sponsors to continue their tradition to making great quality products and customer services by communicating our concerns or problems with them. Of course they would like to hear good comments about their products, but would also need to hear any concerns and suggestions to help bring business to them and keeping their customers satisfied.
For example, There's been many posts about 'ultra-lite' poles breaking few inches from the tip. Has anyone have any problems with the Graphite Jigging Poles and the Sam Heaton's breaking at the tip? When did you buy these Ultra-Lite poles? B'n'M came out with a "New' Reinforced Tip Section for the Ultra-Lites recently. How long have you used the poles before they break, and how did it break? By calmly discussing the problem, we all can help B'n'M find the root cause of the problem so they can correct this and keep this from happening in the future. If I had a problem with service, I would have brought the attention to the manager or owner of that business before coming to a conclusion.
I, along with other Pro Staff members and Jack Wells, the co-owner of B'n'M Poles who recently registered to the board will answer and listen to any comments, concerns and suggestions. By communicating between all of us crappie anglers with B'n'M Poles and our other Sponsors, we can not only help them, but help our great sport of crappie fishing.