Thanks Thanks:  0
HaHa HaHa:  0
Results 1 to 3 of 3

Thread: Doubling down on service

  1. #1
    Join Date
    Jan 2017
    Location
    Austin/Texas
    Posts
    1,629
    Post Thanks / Like

    Default Doubling down on service


    I mentioned in an earlier post my appreciation for Andy Lehman and his service for ACCCrappieStix when I recently broke a tip on my 5 foot 6 inch dock shooter. As it turns out I had one of the first models that had recently been improved so the tip would not fit my older rod. Andy not only sent me a complete replacement ROD but added another tip (probably knew what a klutz I am) AND one of his new 7 foot 6 inch casting rods!!! All for my trouble. Talk about solidifying a life long customer. I absolutely love the backbone and tip of his technological improved rods.


    Sent from my iPad using Crappie.com
    Likes ad1974, blueball LIKED above post

  2. #2
    Join Date
    Feb 2018
    Location
    AR
    Posts
    252
    Post Thanks / Like

    Default

    That’s awesome to hear! I’ve recently changed all my rods over to the ACCs! I have their 16ft trolling rods, 10ft rear seat, and that new 7 6 rod. I love them! I have to get a new tip ordered for a trolling rod tho. Had an oops moment last weekend trying to get a line to break and broke the tip instead! 100% my fault but luckily he throws in a spare tip on his trolling rods when u order 4. I’ve been telling anyone that will listen about how pleased I am with the whole ACC lineup.

  3. #3
    Join Date
    Jul 2006
    Location
    PA
    Posts
    1,833
    Post Thanks / Like

    Default

    Wow,that is fantastic customer service!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

BACK TO TOP