Here is their warranty info.
B’n’M warrants their products to be free of defects in materials and workmanship. Should any defects appear within a one-year period after purchase, return the pole with your receipt to B’n’M, and if deemed defective will be replaced.
We also have a policy for replacement of broken sections. Call us toll-free at 1-800-647-6363 with your model number. We will quote a price for the new section and ship it to you. This gets you back to fishing in just a few days, saves you the hassle of packing and shipping, and usually costs less than half the price of a new pole.
Can't beat that for customer service!