Reply With QuoteJust called them yesterday on some rod issues. They were quick to resolve the problem and very nice on the phone. They are very knowledgeable on their product and they back it too! I am sold on B&M. Good people.
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Crappie Wall Hanger
EXCELLENT CUSTOMER SERVICE FROM BnM POLES.
I just wanted everyone to know what a great company BnM is to deal with if you don't already know. I know Jack is always ready to respond to the issues of CC members. I had an issue that I needed taken care of. When I called to talked to Jack he was out of the office. I had the pleasure of speaking with Janice there and she immediately and graciously addressed the issue.
Thanks to her and all the staff at BnM for there fine products and great customer service.Hands Clapping
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I QUIT FISHIN, I ONLY GO CATCHIN NOW!!!
Moderator Illinois Forum and Supermod
Just called them yesterday on some rod issues. They were quick to resolve the problem and very nice on the phone. They are very knowledgeable on their product and they back it too! I am sold on B&M. Good people.
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If people concentrated on the really important things in life, there'd be a shortage of fishing poles.:rolleyes:
Crappie Wall Hanger II
I will third that, recently had a problem with a rod and while they were addressing that issue, has a problem with another. They didn't even hesitate, fixed the first rod and also took care of the second rod without even looking at it, great company and outstanding customer service, that is second to none.
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Glad to hear a good report on customer service. Seems like most of the time people only post about bad service!
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I have gotten very fine service from them also.
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May God be with you. Keep CALM and STAY ANCHORED with your faith.
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BnM has been good to me as well.
I'm sick of following my dreams. I'm just going to ask them where they're goin' and hook up with them later.
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Nice to hear that, I just bought one of their rods.
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I've bought tip replacements for my 12' bucks several times and had no problems.
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Great people with a great product!!
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Knock on wood. I havent had a problem. I got 6 Pro Trollers 14ft. and 2 12ft. Ultralites with bottom reel seats.
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