Humminbird returns call about readouts

[SLAB MASTER]

I wanted to let everyone know that I just received a return call from Mr. Grindle who is Sr. Group Vice President – Marine Electronics & Watercraft for Johnson Outdoors. Hands Clapping

Mr. Grindle and I had a very constructive and informative discussion regarding the READOUTS on the HB units. He said that he appreciated the call and that HB took very seriously their customers concerns. He said that he would discuss this issue with their engineers and see what was involved in making some sort of change. I would encourage anyone interested in seeing this change take place to call or e-mail HB.

I appreciate very much the fact that Mr. Grindle took the time to respond to my call. Perhaps he will be able to effect some sort of change.

I also want to thank all that had some positive and constructive comments regarding this issue and especially to DG who started the original thread on this issue.

SB

[majflyboy]

That's good to hear.

[Blackhawk19]

Wow! I wonder if anything will happen?

[Bronson]

Seeing they are willing to listen is a good start. Humminbird has made great strides in the last few years. It went from being a company that emphasized price over quality. From what I've seen they've moved to the top and intend to stay that way with customer service.

[Kman]

always good to hear about a company that cares what it's customers have to say.

What exactly was the original complaint? Not sure what you mean by READOUTS.
Thanks

[jimmie]

sounds good