Lowrance HDS Owners Take Note

[Jerry Blake]

I sent my HDS7 in for repairs two weeks ago and learned this morning that it apparently isn't repairable and it could be several weeks before they will have a replacement for me. That may not be a problem for weekend anglers this time of year but I'm guiding every day and it is a significant inconvenience for me.

I keep back-up/replacement items on hand for bilge pumps, aerators and a lot of other things but I really don't want to keep an extra $1,000 sonar sitting around although I guess I may have to.

I'm not knocking Lowrance - I love my HDS7 - but if you depend on their products to make your living you may want to consider keeping a back-up around.

["G"]

What is their reason for taking so long for replacement?

[DonDon]

That's why I went with Humminbird. Took them over 8 weeks to get me a new 520c

[rockmike]

I have three HDS units and I'm waiting for the shoe to drop. I really like the units, but they sure have developed a bad rep.

[DonDon]

just the service dept that's got the pathetic rep Mike. OK I guess since I had my first 520 go bad within a month and then had the one they sent me back get water in it and go out in 1 year, they do mess up

[rockmike]

Jerry I have an HDS-7 you can use till yours comes back. I can work around it with my other units. I'm in Batesville.

[luv2wade]

every lowrance/eagle unit i have owned has gotten moisture in them no matter what precautions i took to keep it from happening!

[rockmike]

I think they're trying to address their service problems, but I think their problems with quality have overwhelmed them. I ran Lowrance for years without problems, but they really went downhill after their change in ownership. I started running HB, and they make a pretty bullet-proof unit, but the HDS is really nice. Never could understand why HB didn't address that danged "doughnut."

[Big George]

alot of guys live just miles up here from them and complain about the service so I can imagine how it must be for you they could drop theirs off and still cant get the problems addressed

[hunter7711]

That's the main reason I went with HB. Lowrance came out with these units too soon trying to keep up with HB and they wern't ready.