Yea I would say those boys knew how to set the hook.
I'm thinking about doing some guiding on my lake. Do you find that most people prefer their own equipment...Even though i would supply it as I'm sure you do. I recall you site says 8 hour our 12 hours? What were the rates? How many folks get to go for that price? Are those mostly black crappie that you target? Do you supply their lunch? Mabe some cajun red beans & rice (just kidding but I'm considering it).