B'n'M Pole Company

**crappie cowboy** · 06-30-2009, 04:21 PM

Last march I bought 9 new B'n'M poles, and I had 2 that broke and was whinning about that here on cc.com.
Today the President and CEO Mr. Jack Wells emailed me stating he was sending me 2 new poles, PLUS 2 new tips for my broken poles.
I never ask for them, as a matter of fact, I didn't contact B'n'M because, I thought I would just get the old run a around deal.
What a supprise I got...wow, you talk about customer service.
I'm 63 years old and I've never had this kind of customer service before in my life. This tells ya what a great company B'n'M is, and what a great President
and CEO Mr. Jack Wells is.
B'n'M didn't have to do this, but Mr.Wells did it because B'n'M is a customer
friendly company, I don't think any other pole company would have done this.
I'll always be a B'n'M Pole man now, what more could a crappie addict ask for????????.
Thank You Mr. Jack and B'n'M..............crappie cowboy

**shipahoy41** · 06-30-2009, 04:36 PM

That is great news. I just received my B-n-M poles today for winning the poetry contest here. I am in awe at the flexibility and sensitiivity of these puppies. I can't wait to try them. Again, thank all of you on crappie.com and especially you Ed, for such a wonderful prize. God bless all of you.

**jaxsprat** · 06-30-2009, 04:53 PM

Today, 04:36 PM
shipahoy41
That is great news. I just received my B-n-M poles today for winning the poetry contest here. I am in awe at the flexibility and sensitiivity of these puppies. I can't wait to try them. Again, thank all of you on crappie.com and especially you Ed, for such a wonderful prize. God bless all of you.

Tell us what models, lengths U got and when U get to use them plse drop us quick note on how they do. I know there will only good stuff.

**CastandBlast** · 06-30-2009, 05:03 PM

CC I totally agree....I had the exact same experience with Jack @ BnM and like you it was totally unsolicited.

**yankee doodler** · 06-30-2009, 05:26 PM

I haven't had any issues w/ my BnM's yet and hope not to, but it's good to know what kind of company is backing them. Thanks for the posts.

**kycreek** · 06-30-2009, 05:55 PM

I've had great satisfaction with Jack and company. He went above and beyond for me also. Very rare these days and much appreciated. He made me a customer for life as well.

**speckfinder** · 06-30-2009, 07:14 PM

that really is great service.

**dedawg1149** · 06-30-2009, 08:23 PM

good news

**Arkie John** · 06-30-2009, 10:42 PM

What a breath of fresh air!!!

I've been in the market for a couple of 10-footers and believe I'll give B'n'M a try.

aj

**shipahoy41** · 07-01-2009, 06:23 AM

Originally Posted by jaxsprat

Tell us what models, lengths U got and when U get to use them plse drop us quick note on how they do. I know there will only good stuff.

It is a 10 footer. http://www.bnmpoles.com/p-41-sam-heaton ... itive.aspx

I took the stock number and looked it up. I also measured it. Man does this feel great with a reel on it. I'll practice casting this evening. I use a small cigar type float loaded with two bb's that I make. I got that idea from a thread on this forum.

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B'n'M Pole Company

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