Thread: Humminbird Helix 2GN Right Side Imaging Dark Screen

You won't loose your waypoints when resetting defaults .... but it is always a good idea to have them backed up ... stuff happens.

Do you have another unit you can use for troubleshooting .... need to determine if the transducer or the head unit is the problem. Maybe you could test your unit on someone else's boat or the other way around.

Bob,
I wish I had that option. My front graph is a Gen 1 and different transducer. All my friends have Gen 3 units. My two units are linked so they share waypoints so I should be good there.
Just seeing if anyone else has had this issue with the grn 2 and what might resolve it.
I’ve never done a software update since the unit worked so well. Didn’t want to chance a mess up with the update. Guess my hands are kinda tied right now and I may have to do it.
Thanks for the reply.

A software update will not resolve this problem. I wouldn't do an update til you resolve it. Just one more thing to complicate the issue.

Most likely is a transducer going bad .... but could be the head unit ... you already checked connections the best you can. You could probably connect your unit to a G3 setup, but there may be some precautions to take. Maybe Rickie will check in and advise you about that.

Maybe someone else with a G2 unit will see this thread.

I appreciate the input Bob. I’ve been withholding the slush fund to purchase another unit to add to the console and now may be the time to get off the pot. At least I can still fish with a new one while the old one is possibly getting repaired at Humminbird.
I did find a transducer locally that I’m gonna try first and see if it resolves the issue.
And I’m not far from West Point lake and I may see if someone would let me hook up the unit to their transducer while on the water.

Bob gives good advice ...

Also definitely try Restore Defaults 1st ... that resolves a lot of issues ...

What is the G2N unit please ..:??

Rickie

BTW ... your update ideology is sound ...

One might not need updating unless a certain update fixes a certain gremlin -or unless the update adds a feature that the user wants ...

Rickie

Dumb question.... Is your outboard in the way? My uncle has to trim his motor up some so he can see off the left side of his boat. Luckily my motor is on a jack plate so it is clear of the sonar beam.

Sent from my SM-G955U using Crappie.com Fishing mobile app

The G2N is the second generation of Helix models that can be networked