Thread: Helix 10 problem

Originally Posted by TeeDee

Just curious--do you by chance have a 'keel-offset' entered? My old core unit did exactly what yours is when I had that offset entered.

I have no idea what that is.

Originally Posted by Fish on Line

Change the Max depth to 100 --- if it has network connection remove it and recheck

No networking

Originally Posted by quikcarl61

Which trolling motor you got it hooked to, mine did that and it was the connector in the head of the motor came loose, I have an ultrex.

I don't have it connected to the ducer that's built into the TM.

Originally Posted by FurFlyin

I have no idea what that is.

"Depth Offset" under the Setup tab is HB's term for keel offset ...

Rickie

Originally Posted by FurFlyin

I’m out on the lake and my Helix 10 on the bow is showing nothing but maps. No sonar, no DI, no nothing other than maps. Of course they’re closed until Tuesday. I’ve turned the unit off and on several times but it hasn’t changed anything. I even disconnected the cord bundle and hooked it back up but no good.

Can I hook the unit to my Mega transducer to check and see if it’s a ducer issue or is there just something wrong with the unit and it’ll have to go back?

Have you checked the transducer cable for damage?

There is no visible damage to the cable. That doesn't mean there isn't something internal, meaning a pinched wire or something like that. It's still acting crazy. Reading 500+ feet in 10 feet of water. It's getting aggravating. I'm going to call H'bird tomorrow.....

When you reset to defaults, you most likely went to a different transducer in your setting. Might want to check that out. The original problem sounds like your sonar was off to me too.

Ignorance again here.... Where do I go to set the ducer to the correct one?