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Big Changes To My-Humminbird
We are very excited to let you know about exciting changes we have made to our website. For the last several months, we have been working behind the scenes on redesigning the Humminbird website in order to enhance your experience. The goal was to make it easier for you to find answers to questions you have about Humminbird fish finders, navigation, sonar, imaging and mapping solutions. We are pleased to announce the site has relaunched and we encourage you to visit!
Changes to MyHumminbird
One improvement we were able to accomplish was to make it easier for our existing customers to locate and download software updates for their fish finders and accessories. We did this by eliminating the need for customers to register their product(s) and then sign-in via a myHumminbird account to get software updates. Instead, you can now locate all our latest software updates at any time under the Support menu at the top of the page.
In turn, by making these files public, it eliminated the need for us to continue the support of myHumminbird.For those of you who previously registered products and had a myHumminbird account, this will be a big change and you may have some questions. To assist those who were used to visiting myHumminbird we have created a myHumminbird FAQ page to assist and direct you to the right location. If you bookmarked the myHumminbird page, you will automatically be redirected to the FAQ page as well.
Changes to Humminbird Select
Another change we have made as a result of the new website is the elimination of Humminbird Select, our program designed around our premium fish finders such as the HELIX 12/10/9 Series and our SOLIX Series. As you may recall, purchasing and registering one of these select models entitled you to a unique 1-800 number for service calls and an additional year of warranty on your products. Rest assured, if you have an eligible product and there’s still time on the 2-year warranty, nothing will change. You can still call-in using that number and our customer service representatives will be able to look up your eligible products.
Thanks again for your continued support of Humminbird. It’s an exciting time for us, with groundbreaking technologies and new models continuously being introduced. We look forward to helping you improve your time on the water, and making it easier to execute any future software updates.
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I'm still trying to navigate the new website ...
But I think it will be an improvement once I find my way around in there ...
The Search function still needs some refinement ...some exact model names I enter don't result in the exact result ...
Rickie
www.podunkideas.com <--Click here
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https://www.crappie-gills-n-more.com/
https://cornfieldfishinggear.com/
------------------------>> Pro Staff Sonar Advisor
Crappie.com Legend
I liked the old site because it had all my ser# and all there information like when I had bought them etc. O well nothing stays the same very long. Sure wish I had known and I would have saved that information some where else.
Crappie Wall Hanger II
a ONE year warranty SUCKS.
Robert
Bringer of the 'Bird...
Crappie.com 1K Star General
Especially on a $2000+ fish finder.Originally Posted by sfw1960
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Trophy King
Logging into the account for software updates wasn't a problem for me since they aren't releasing updates that frequently. But without registering a unit, don't know how users will know of a software release. The reduced warranty period is concerning because it was an added feature in the decision to use Humminbirds. Don't know if they will be offering an added coverage for more money. Thankfully I have never had the need for a warranty repair. Also, I agree with Rickie on the new website design. It seems harder to look at different models and all the related accessories especially on older units.
Crappie Wall Hanger II
Data bases are being updated daily as the site is being rebuilt , and I am hopeful there will be something for what was HBS and they will eventually know that loyal users should be able to expect something better than a year product protection.
A few other brands have 2 or more years warranty - and I just can't see HB turning their backs on the HB Nation in lieu of higher profits, only to see some of those owners to leave and seek another better supported brand.
Outstanding product support has been one of the pillars of owning HB IMO so I am keeping my fingers crossed, and staying positive the user feedback helps guide a good change....
Robert
Bringer of the 'Bird...
Crappie.com 1K Star General
For sure!!
_______________________________________
Looking for the one that makes it all worthwhile.
Crappie.com Legend - 2017 Man Of The Year
Or $3000
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Proud Member of Team Geezer!
Crappie.com 1K Star General
Wonder if square trade would warranty a fish finder?
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