well said, we have had trouble with them also.
Interstate wanted to rout me to another distributor, but as the original distributor had physical possession of the faulty battery, Interstate did nothing, so I am out over $100.00 for a faulty battery as the distributor was unwilling to honor the manufactures warranty.
Several others have raved about their Interstate Battery distributor! It would appear that in the Cincinnati area you may want to think twice about buying an Interstate battery, and in other areas you may want to find out what others recent experiences with your local distributor has been.
When dealing with Interstate I would say that caveat emptor (buyer beware) is the golden rule. I have never been crazy about Sears batteries, but knowing Sears I am pretty sure they'll back them, so I'll take that over Interstate who apparently will not stand behind their warranty if a distributor thinks it's too much effort, or what ever, for them to do so.
Beyond that, routing a customer to a distributor miles away, with current gas prices, is not really that great a deal anyway. In my opinion, the boat dealer should not have had to worry about the distributor sticking them with the battery when it would not charge, and the distributor after promising to charge it and have it ready the next day, when they were unable to do so should have honored the warranty, and Interstate surely should have backed their own warranty, but none of this came to pass, so as an industrial electrician I will be sure to tell all I know to buy ANYTHING buy Interstate in S.W. Ohio, and at work we'll never again buy an Interstate Battery!
well said, we have had trouble with them also.
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I've had similar dealings with them as well...twice. Learned my lesson after the second round. I will NEVER buy another interstate battery again...
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i bought 2 interstate batteries here a few months ago. i havent had any trouble out of them, but wished i'd looked around.at the time i bought mine, academy sports had their stowaways for half what i paid for the interstates. they were both group 27's
I'd file a complaint with the Better Business Bureau, put the heat on them.
i`ve had trouble too with their marine batterys,will never buy another ,but have had good luck with their car batterys
Your complaint has been received and routed to the following BBB:
BBB of Cincinnati (Cincinnati, OH)
7 West 7th Street, Ste. 1600
Cincinnati, OH 45202
Phone: (513)421-3015
Fax: (513)744-6332
Email: [email protected]
Web: Southern Ohio, Northern Kentucky, Southeast Indiana Consumer and Business Reviews, Reports, Ratings, - Cincinnati BBB
Please contact the BBB directly if you have questions about your complaint.
If you have had issues with Interstate Batteries in the Cincinnati area you may want to file a Better Business Bureau complaint, the following information may help:
Interstate Battery Systems of Cincinnati Inc.
4753 Interstate Drive
Cincinnati, OH 45246
513-874-2414
that may get the headquarters to jump and then again they may not care.